Common questions about using EDB-Systems for restaurant leadership, daily briefings, team scheduling, and operational accountability.
EDB-Systems (Every Day Better) is your team's central hub for daily shift reporting, team scheduling, training tracking, and operational accountability. Leaders submit end-of-shift briefings that capture the day's wins, opportunities, and key observations. The platform also manages team lineups, checklists, training progress, and leadership development — giving everyone visibility into how the operation is running.
The AI evaluates four key criteria when scoring your briefing:
• Specificity — Name specific people, situations, or events rather than speaking in generalities.
• Actionability — Include concrete next steps or follow-ups, not just observations.
• Depth — Go beyond surface-level descriptions. Explain the why behind what happened.
• Measurable Outcomes — Reference numbers, times, counts, or other quantifiable results wherever possible.
Briefings that hit all four criteria consistently score higher and provide more value to the leadership team.
Under "Your Latest Briefing" on the Dashboard you'll see an AI Self-Review section with two columns: "What you did well" and "Where you could go deeper." It's generated automatically the first time you open your dashboard after a briefing is scored, and cached for next time. The same scores the AI gives every briefing are reused, but framed as private self-coaching — written directly to you in second person. It is NOT shared with your manager, NOT a grade, and never replaces or affects any feedback your admin sends you. If your admin has already left a thumbs-up commendation or feedback note, you'll also see a "From your coach" panel above it. Use "Regenerate" any time you want a fresh take.
As you write each section of your briefing, the AI provides real-time feedback:
• A green checkmark means that section meets quality standards — it's specific, actionable, and detailed enough.
• A nudge or suggestion means the AI thinks you could add more specific detail. This might be naming a team member, including a number, or describing a concrete action step.
These tips are designed to help you write stronger briefings in the moment, not after the fact.
Rankings are calculated automatically based on a rolling window of each leader's most recent briefings. They update after every new briefing is scored. Here's what each tier means:
• High Potential — A top-performing leader with consistently excellent briefings and peer recognition. To reach this tier, a leader needs an average briefing score of 4.0 or higher and at least 2 thumbs-up ratings from other leaders.
• Strong Contributor — A solid, dependable leader who consistently submits quality briefings. Requires an average briefing score of 3.0 or higher. This is where most experienced leaders land.
• Trending Upwards — A leader showing clear improvement. Their recent briefings are scoring significantly higher than their overall average. This is a positive signal that coaching or effort is paying off.
• New In Role — A newer leader who hasn't submitted enough briefings yet (fewer than 5) for the system to evaluate. This isn't a negative ranking — it just means more data is needed before a fair assessment can be made.
• Needs Encouragement — A leader whose briefing quality is below the Strong Contributor threshold. They may benefit from coaching conversations, goal-setting, or additional support from their manager.
• Indifferent — A leader with low briefing scores indicating minimal effort or engagement. This tier requires immediate attention — consider a one-on-one coaching session to understand what's going on and create a plan for improvement.
The Development page shows each leader's Strengths and Areas to Improve based on the briefings they've submitted. Here's how it's calculated:
• Score (X/5) — Each field's score is the average of that field's per-briefing scores across the leader's most recent 15 briefings. A leader needs at least 5 scored briefings before any insights appear.
• Strengths note — The text under each Strength is an AI-generated summary that reads all of the coaching notes for that field across the rolling 15-briefing window. It's a synthesis of the whole window, not a single example.
• Areas to Improve note — The text under each Area to Improve is the coaching note from the most recent briefing where that field was scored. It's one representative example, not an AI summary.
• Top 3 picks — The three fields shown on each side aren't picked by raw average alone. They're ranked by an "impact" score that multiplies the field's average (or its gap from a perfect 5) by a per-field weight, so the most important sections surface first.
Start by importing your team's schedule using a PDF or Excel upload. Once schedules are loaded, you'll see a visual timeline showing who's available and when. Assign team members to positions by selecting their name for each position slot. The sidebar shows which team members are scheduled and available for assignment. You can build lineups for both FOH and BOH areas, and save them as drafts before publishing. Higher level managers can also adjust the names and time slots for different positions, providing a highly customized tool to help plan your day.
Auto-Fill from History looks at your past published lineups and suggests position assignments based on patterns. For example, if a team member has been assigned to the same position in 3 or more previously published lineups, Auto-Fill will suggest placing them there again.
Key details:
• Requires at least 3 prior published assignments per team member per position before it will suggest.
• Only fills empty slots — it won't overwrite positions you've already assigned.
• Avoids overlapping time conflicts so no team member is double-booked.
• Historical data from all past published lineups counts toward the suggestion threshold.
Use the checklist builder (found under Leadership > Checklists) to create a new template:
1. Give your checklist a name and set when it resets (daily, weekly, etc.).
2. Add sections to organize your items (e.g., "Opening Tasks", "Food Safety").
3. Add items to each section. Each item can be a checkbox, comment field, or temperature input.
4. Optionally add reference images to items to show the expected standard.
5. Link the checklist to a specific role so it appears for the right people.
Once created, the checklist is available for team members to complete during their shifts.
To import an existing checklist, please follow this guide: use the AI Import feature on the Checklists page. You can either paste the text of your existing checklist and the AI will convert it into a structured digital template with sections and items, or upload a photo of a printed checklist and the AI will read it and create the template automatically. After import, you can review and edit the generated template before saving it.
Each store's owner sets the rules in Store Settings → General → Accountability Deadlines. There are three independent policies — one for Briefings, one for Team Lineups, and one for Leadership Checklists. Each policy has a direction (before/after), an amount, a unit (hours/days), and an anchor (e.g. shift start, end of assigned day). For example, the default lineup rule of '48 hours before shift start' means a lineup is on-time only if it's submitted at least 48 hours before that shift begins. The current rules are shown at the top of the Leadership Development page so leaders always know how their stats are calculated.
Click your name and avatar in the top-right corner of the screen to go directly to Account Settings. From there you can update your display name, email address, and password. You'll need to enter your current password to set a new one.
Priority messages are a special type of chat message designed for urgent or must-read announcements — things every leader on shift needs to see and acknowledge.
Here's how it works:
• Sending — Admins and Ops Executives can mark any chat message as Priority when composing it. Priority messages appear at the top of the conversation with a distinct visual treatment so they're impossible to miss.
• Acknowledgment — Every leader who can see the conversation is asked to confirm they've read it. A "Confirmed by X / N" counter shows in real time how many people have acknowledged the message vs. how many still need to.
• Alerts — If you have an unread priority message, you'll see a notification indicator so you know action is needed before you continue.
• Read vs. Confirmed — Simply opening the chat does not count as a confirmation. Each leader must actively tap the confirm button on the message itself.
Use priority messages sparingly — for time-sensitive safety issues, urgent operational changes, or anything that requires documented acknowledgment from the team.
EDB-Systems is available as a mobile app for iPhone and Android. Sign in with the same account you use on the website.